Year published

29 MAR 21
AFCA publishes details of non-compliant members

The Australian Financial Complaints Authority has today published the details of 34 financial firms who have failed to pay their AFCA membership levy and/or other fees.

26 MAR 21
AFCA releases its submission to Independent Review
The Australian Financial Complaints Authority (AFCA) has released its submission to the scheduled Independent Review of its first two years of operations.
11 MAR 21
AFCA Datacube updated with latest complaint statistics
The Australian Financial Complaints Authority (AFCA) has updated its online comparative reporting tool, the AFCA Datacube, to include information about financial complaints lodged from 1 July to 31 December 2020.
10 MAR 21
A year on: update on COVID-19 complaints
AFCA has received more than 11,000 complaints related to the COVID-19 pandemic since early March 2020.
06 JAN 21
AFCA complaint monetary limits updated
The Australian Financial Complaints Authority (AFCA) has adjusted its monetary limits for complaints.
23 DEC 20
Information for consumers impacted by NSW Northern Beaches COVID-19 travel restrictions

Consumers who have been affected by the recent COVID-19 restrictions and have been unable to travel should follow these steps.

18 DEC 20
Debt agreement administrators (DAAs) to be AFCA members by 1 January 2021

From 1 January 2021, all registered DAAs must be AFCA members in accordance with the Bankruptcy (Registered Debt Agreement Administrator Conditions) Determinati

10 DEC 20
AFCA publishes details of non-compliant members
The Australian Financial Complaints Authority has today published the details of 842 financial firms who have failed to pay their AFCA membership levy and/or other fees. These financial firms and authorised credit representatives have been expelled from membership of AFCA.
26 JUN 20
LCCC publishes annual industry data and compliance report

On 26 June 2020, the Life Code Compliance Committee published its annual industry data and compliance report 2018-19.

16 JUN 20
AFCA publishes details of non-compliant members

The Australian Financial Complaints Authority has today published the details of 680 financial firms who have failed to pay their AFCA membership levy.

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