The Australian Financial Complaints Authority (AFCA) has completed its latest update of the AFCA Datacube, which makes data on complaints publicly accessible to consumers and financial firms.

This update adds data covering firms with four or more complaints from 1 July 2023 to 30 June 2024.

The AFCA Datacube is part of AFCA’s commitment to providing access to its data in a transparent and useful way to firms and consumers.

The data gives member firms a statistical understanding of how they compare within their industries. It can also help consumers and small businesses make informed choices when sourcing financial products and services.

The AFCA Datacube can be searched by firm name, or filtered by type of firm, product, service or postcode. It includes data since AFCA’s inception on 1 November 2018.