AFCA is pleased to be taking part in the Independent Review of its functions and performance during its first two years of operations.
The review is required under the enabling legislation that authorises AFCA, and will be is being conducted by Treasury, with a report due by 30 June 2021.
Would you like to end your chat with AFCA?
Please bear in mind that your conversation will not be saved.
Welcome to our live chat help service.
Please be advised we cannot provide you with financial or legal advice. However, we may be able to refer you to a community legal centre or financial counselling service if you need help.
Our live chat is operated by Genesys Cloud on behalf of AFCA. Any personal information provided in this chat will be captured by both organisations in accordance with their privacy policies, available at www.afca.org.au/privacy and www.genesys.com/company/legal/privacy-policy
We provide consumers and small businesses with fair, free and independent dispute resolution for financial complaints.