Year published
AFCA publishes details of non-compliant members
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General Insurance CGC publishes Living the Code report
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AFCA amends rules to reflect COVID-19 small business relief measures
The Australian Financial Complaints Authority (AFCA) has made changes to its rules which will affect how it deals with complaints from small business owners regarding certain COVID-19 relief measures.CGC publishes annual report on general insurance in Australia
On 5 May 2020, the Code Governance Committee (CGC) published its annual report on the Australian General Insurance Industry.AFCA pauses complaints against insolvent financial firms
AFCA and its predecessors have been strong supporters of a compensation scheme of last resort (Compensation Scheme).Statement on Sterling complaints
The Australian Financial Complaints Authority (AFCA) has received a number of complaints about the Sterling Group of companies.Coronavirus disease (COVID-19) outbreak information
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AFCA's statement regarding the release of Compensation Scheme of Last Resort discussion paper
Following the release of the public discussion paper on establishing a Compensation Scheme of Last Resort, AFCA reconfirms its strong support for creating an industry-funded scheme of last resort.AFCA makes submissions to two ASIC consultations
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AFCA launches national Financial Fairness Roadshow
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