Helpful information to help you make a complaint, including what we do, what you can complain to us about, and what to expect.
Specific information for small businesses, including how we define small business and the monetary caps that apply to small business complaints.
Sydney Hail Storms significant event response
AFCA has activated its significant event response plan following the Sydney Hail Storms on 20 December 2018.
86 financial firms with unpaid fees are now in breach of their legal obligations
Due to outstanding fees the AFCA membership application of 86 organisations have now been cancelled.
AFCA provides a submission to the inquiry into 'credit and financial services targeted at Australians at risk of hardship'
AFCA has provided a submission to the inquiry into ‘Credit and financial services targeted at Australians at risk of hardship’ by the ...
