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Information for people who have been impacted by floods in Queensland and New South Wales.

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Latest news

09 SEP 22
AFCA delegates to present at FCAN Conference 2022
The Australian Financial Complaints Authority (AFCA) Deputy Chief Ombudsman Dr June Smith will present an AFCA update at the Financial Counsellors’ Association of NSW (FCAN) Conference on 15 September.
08 SEP 22
AFCA receives over 900 complaints after SEQ/NSW floods
AFCA has received about 950 complaints from flood-affected consumers, six months on from the start of the South-East Queensland/northern NSW floods
01 SEP 22
Complaints paused due to firm insolvency
As at 1 September , the Australian Financial Complaints Authority had 4,464 open complaints involving 50 financial firms impacted by insolvency.
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