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Floods and storms disaster support

Information for people who have been impacted by severe weather, flooding and storms.

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AFCA Datacube

AFCA's Datacube enables Australians to see how financial firms are handling complaints.

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Latest news

27 FEB 24
Government announces CSLR Chair and changes to AFCA authorisation

The Australian Financial Complaints Authority (AFCA) acknowledges yesterday’s

21 FEB 24
Opening statement – Inquiry into insurers’ responses to 2022 major floods claims
Justin Untersteiner, Chief Operating Officer of the Australian Financial Complaints Authority (AFCA), made the following opening statement to the Inquiry into insurers’ responses to 2022 major floods claims, on 21 February 2024.
15 FEB 24
AFCA publishes ‘lead decision’ to aid progress of Dixon cases
AFCA has published a “lead decision” that will assist decision making in the more than 1,900 Dixon Advisory and Superannuation Services (Dixon) complaints it has received to date.
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