Our Annual Review provides a detailed analysis of AFCA’s achievements over the financial year. It follows the reporting requirements set out in ASIC Regulatory Guide 139, and includes a comprehensive analysis of the disputes that came to AFCA and the outcomes of those disputes.
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Please be advised we cannot provide you with financial or legal advice. However, we may be able to refer you to a community legal centre or financial counselling service if you need help.
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We provide consumers and small businesses with fair, free and independent dispute resolution for financial complaints.