Year published
27
MAY 20
AFCA receives more than 3100 complaints relating to COVID-19
.field--name-field-news-publish-date{ display:none; }The Australian Financial Complaints Authority (AFCA) has received over 3180 COVID-19 related financia
21
MAY 20
AFCA launches new videos for diverse communities
The Australian Financial Complaints Authority (AFCA) is today launching improved online resources in languages other than English to make it easier for all communities to access financial dispute resolution.
21
APR 20
AFCA strongly welcomes ASIC’s relief measures for early access to super advice
The Australian Financial Complaints Authority (AFCA) will take into account the financial regulator’s changed approach to advice about early access to superannuation when dealing with complaints that arise due to COVID-19.
17
APR 20
Court appeals of AFCA decisions unsuccessful
The Australian Financial Complaints Authority (AFCA) has received two separate court decisions which support the scope of AFCA’s fairness jurisdiction in both its superannuation and general divisions, and the approach AFCA has adopted to its decision making.
17
APR 20
AFCA appoints two new Lead Ombudsmen
The Australian Financial Complaints Authority (AFCA) is pleased to announce the appointments of Ms Natalie Cameron as Investments and Advice Lead Ombudsman, and Ms Heather Gray as Superannuation Lead Ombudsman.
16
APR 20
AFCA gives more time to resolve complaints
The Australian Financial Complaints Authority (AFCA) will give consumers, small businesses and financial firms extra time to respond to complaints due to the COVID-19 pandemic.
10
MAR 20
Complaints about home loans increase by 20%
New data released today by the Australian Financial Complaints Authority (AFCA) has shown that complaints about home loans have increased by 20 per cent in the last six months of 2019.
05
FEB 20
24
JAN 20
Financial ombudsman warns against insurance middlemen
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Media contacts
Email:
media@afca.org.au
