Year published
AFCA launches national Financial Fairness Roadshow
The Australian Financial Complaints Authority (AFCA) will hit the road from Monday 23 September to offer free Financial Fairness Checks for people across Australia and raise awareness of
AFCA updates Rules to name financial firms
The Australian Financial Complaints Authority (AFCA) Rules and Operational Guidelines have been updated and published on the AFCA website.
NSW and QLD bushfires significant event response
The Australian Financial Complaints Authority (AFCA) has activated its significant event response plan following the NSW and QLD bushfires being declared a catastrophe on 7 September 2019
29 financial firms breach AFCA member requirements
The Australian Financial Complaints Authority has today named 29 financial firms who have failed to pay complaint-related charges, breaching AFCA membership requirements.
AFCA raises issues based on complaints about Forex Financial Services
The Australian Financial Complaints Authority (AFCA) has received a high volume of complaints regarding services allegedly provided by Forex Financial Services from consumers who have bee
Notice regarding appointment of AFCA's external auditor
Australian Financial Complaints Authority Limited (AFCAL) was incorporated on 17 July 2017.
Changes to superannuation
The Government has announced new legislation to safeguard Australians’ superannuation savings from excessive fees, unnecessary insurance and the costs of inadvertently holding multiple su
AFCA meets with flood-affected Townsville community to offer financial dispute assistance
Australian Financial Complaints Authority (AFCA) was in Townsville again today to meet with those affected by the recent Townsville floods.
Bunyip bushfires significant event response
The Australian Financial Complaints Authority (AFCA) has activated its significant event response plan following the Bunyip bushfires being declared a catastrophe on 9 March 2019 by the I
AFCA submission to the Senate Inquiry into the resolution of disputes with financial service providers within the justice system
On 4 March 2019, the Australian Financial Complaints Authority made a submission to the Senate Inquiry into the resolution of disputes with financial service providers within the justice
