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The most recent AFCA Member Forums were held on 11 and 12 August 2022. Recordings of each event can be found below.

Forum agenda

Day 1: Thursday 11 August 2022

Opening address

Banking and finance

Small business

Investments and advice

Day 2: Friday 12 August 2022

Superannuation

Special event: Accessibility and inclusion

General insurance

Life insurance

Forums are highly valued by AFCA members

Nine in ten AFCA members rated their experience with the AFCA Member Forums as good, very good, or excellent.

 

“Used actual examples of complaints. Very Helpful.”

"Provided the opportunity to raise issues at a high level and seek responses to those issues."

"Very informative and interesting."

"Clear concise delivery of information in an approachable way."

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