Year published
AFCA welcomes ASIC approval for legacy complaints
The Australian Financial Complaints Authority (AFCA) has welcomed the Australian Securities and Investments Commission's (ASIC) announcement that it has approved a change to AFCA’s Rules to allow it to investigate certain complaints dating back to 1 January 2008.AFCA to strengthen leadership team
The Australian Financial Complaints Authority (AFCA) has announced that it is recruiting for a number of newly-created senior roles.AFCA welcomes moves to track dispute resolution within financial firms
The Australian Financial Complaints Authority (AFCA) has welcomed ASIC’s announcement of a raft of measures to strengthen the complaints handling process within financial firms.Announcing Kathy Bowlen as the new Executive General Manager - Communications and Stakeholder Relations
The Australian Financial Complaints Authority (AFCA) is pleased to announce the appointment of Kathy Bowlen as the inaugural Executive General Manager – Communications and Stakeholder Relations.Financial firms required by law to cooperate with AFCA
The Australian Financial Complaints Authority (AFCA) warmly welcomes the Government’s announcement that from today financial firms will be required by law to cooperate with AFCA to resolve financial complaints.Rebl Corp contracts under investigation by AFCA
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Helen Coonan: AFCA is bringing a fairness revolution to the banks
Australian Financial Complaints Authority (AFCA) will push the banking sector to undertake a cultural transformation as part of a “fairness revolution” by the new one-stop-shop ombudsman set up to deal with financial complaints.AFCA announces Consumer Advisory Panel
The Australian Financial Complaints Authority (AFCA) has today announced the establishment of its Consumer Advisory Panel and a commitment to consult with consumer advocates on all major initiatives it undertakes.Consultation now open on AFCA Rules changes
The Australian Financial Complaints Authority (AFCA) is seeking submissions on proposed changes to its Rules which will expand its jurisdiction to deal with eligible complaints about conduct dating back to 1 January 2008.AFCA offering financial dispute help for flood-affected Townsville small businesses
Ombudsmen from the Australian Financial Complaints Authority (AFCA) are in Townsville today to offer their service to small businesses affected by the recent Townsville floods.Media contacts
Email:
media@afca.org.au