Privacy and publishing submissions

Formal submissions will be published on AFCA's website after the consultation closes.

AFCA may also choose to publish submissions made using this online form. This may include publishing your name and/or organisation. AFCA will not publish your contact information such as email addresses.

Please note, we will not treat your submission as confidential unless you specifically request that we treat the whole or part of it as confidential. You will need to opt-out when completing the form below. 

Please refer to our privacy policy for more information about how we handle personal information.

Remaining anonymous

To complete the online form, you will need to provide a name and email address. If you would like to remain anonymous, you can instead make a submission via email or in writing. However, if you do remain anonymous, we will not be able to contact you to discuss your submission should we need to. 

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Please be advised we cannot provide you with financial or legal advice. However, we may be able to refer you to a community legal centre or financial counselling service if you need help.

Our live chat is operated by Genesys Cloud on behalf of AFCA. Any personal information provided in this chat will be captured by both organisations in accordance with their privacy policies, available at www.afca.org.au/privacy and www.genesys.com/company/legal/privacy-policy

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