Note: AFCA will be emailing your FY23 renewal information to you from 4th July 2022.

This email will contain the information you need to complete your renewal payment with the instructions shown below.

Please click the button below to make payment for your AFCA Authorised Credit Representative membership for FY23.

You will need to know your AFCA member ID and invoice number that have been emailed to you.

Pay now

Your new membership certificate will be emailed to you within 1-5 business days after your payment is received.

FAQ

When will I receive my membership certificate?

Your membership certificate will be emailed to you within 1-5 business days of your payment being received.

Where can I find my AFCA member ID and invoice number?

Your AFCA member ID and invoice number were sent to the primary contact email address that we have on record. If you did not receive this, it may be that these details don’t match. Please email membership@afca.org.au to ensure your contact details are up to date, and to find out your member ID and invoice number.

When does my membership renew?

Your AFCA membership will automatically renew on 1 August 2022. Payment is due by 31 July 2022.

Please note: If payment is not received by this date, your membership will still renew but you will not receive your membership certificate until payment is made.

If left unpaid, collections activity will commence which may lead to expulsion from AFCA membership.

Has my renewal fee increased from last year?

No, the flat fee for ACR members has remained the same.

Why is the renewal experience different this year?

The new renewal portal makes it easier for you to renew your AFCA membership. This portal will match your payment details to your invoice which means you can receive your membership certificate sooner.

Where do I go to renew my membership?

The new renewal portal is https://renewal.afca.org.au

Will I get a receipt?

A receipt from AFCA will be emailed after you make payment. Your certificate will be emailed to you within 1-5 business days.

What if the link is not working?

If the link is not formatting properly in your web browser, we suggest you try in an alternate browser. The site should be clear and legible as shown below:

Payment portal screenshot

Who can I contact if I have questions about my membership renewal?

For questions about your membership renewal, fees or charges, please contact AFCA Accounts on accounts@afca.org.au.

For general questions about your membership, contact the Membership Services team at membership@afca.org.au

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AFCA chat service terms and conditions

Welcome to our live chat help service.

Please be advised we cannot provide you with financial or legal advice. However, we may be able to refer you to a community legal centre or financial counselling service if you need help.

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