South East Coast storms and flooding significant event response

The Australian Financial Complaints Authority (AFCA) has activated its significant event response plan following the South East Coast storms and flooding being declared a catastrophe from 4 February 2020 by the Insurance Council of Australia (ICA).

VIC, NSW and ACT hailstorms significant event response

The Australian Financial Complaints Authority (AFCA) has activated its significant event response plan following the VIC, NSW and ACT hailstorms, being declared a catastrophe on 21 January 2020 by the Insurance Council of Australia (ICA).

South East Queensland hailstorms significant event response

The Australian Financial Complaints Authority (AFCA) has activated its significant event response plan following the South East Queensland hailstorms, being declared a catastrophe on 18 November 2019 by the Insurance Council of Australia (ICA).

Australian Bushfires 2019-2020 significant event response

AFCA has activated its significant event response following the North Coast NSW Bushfires in November 2019.

Rappsville and Long Gully Road Fires significant event response

AFCA has activated its significant event response plan following the Rappsville and Long Gully Road NSW Fires, being declared a catastrophe.

NSW and QLD bushfires significant event response

AFCA has activated its significant event response plan following the NSW and QLD bushfires being declared a catastrophe on 7 September 2019 by the Insurance Council of Australia.

AFCA meets with flood-affected Townsville community to offer financial dispute assistance

AFCA is in Townsville again today to meet with those affected by the recent Townsville floods.

Bunyip bushfires significant event response

AFCA has activated its significant event response plan following the Bunyip bushfires being declared a catastrophe on 8 March 2019 by the Insurance Council of Australia.

Townsville floods significant event response

AFCA has activated its significant event response plan following the Townsville Inundation being declared a catastrophe on 4 February 2019 by the Insurance Council of Australia.

Sydney Hail Storms significant event response

AFCA has activated its significant event response plan following the Sydney Hail Storms on 20 December 2018.