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AFCA has activated its significant event response plan following the Rappsville and Long Gully Road NSW Fires, being declared a catastrophe.
UK travel firm Thomas Cook has stopped trading. As of 23 September 2019, all Thomas Cook bookings, flights and holidays have been cancelled.
AFCA has made submissions in response to ASIC consultations, as part of our commitment to be a fair, ethical and trusted service.
The Australian Financial Complaints Authority (AFCA) will hit the road from Monday 23 September as part of the national Financial Fairness Roadshow.
AFCA has announced its latest Rule change allowing the authority to identify financial firms in published determinations.
AFCA has activated its significant event response plan following the NSW and QLD bushfires being declared a catastrophe on 7 September 2019 by the Insurance Council of Australia.
The Australian Financial Complaints Authority has today named 29 financial firms who have failed to pay complaint-related charges, breaching AFCA membership requirements.
The Australian Financial Complaints Authority has strongly welcomed ASIC’s new product intervention power in a submission published today.
The Australian Financial Complaints Authority will begin naming financial firms in its published determinations to increase transparency in the financial sector and enhance consumer confidence.
AFCA has received a high volume of complaints regarding services allegedly provided by Forex Financial Services.