Skip to Main Content
1800 931 678
(free call)
1300 56 55 62
(Members)
1800 931 678
(free call)
Make a complaint
Financial difficulty
Find a financial firm or superannuation fund
Before you complain to us
Accessibility and support
Languages
Credit, finance and loan complaints
Insurance complaints
Banking deposits and payments complaints
Investments and financial advice complaints
Superannuation complaints
Legacy complaints
What to expect
Current complaints with FOS, CIO or SCT
Complaints we consider
The process we follow
How we make decisions
Search published decisions
Outcomes AFCA provides
Feedback about our service
Other places to get help
Information for consumers
Information for small business
News and outreach
Consultation
Media releases
Newsletter
Royal Commission updates
Significant events
Statistics
Comparative reporting
Latest news
Current matters
Social media
AFCA Roadshow
Events and speaking engagements
Webcasts
Information for consumer advocates
Information about unpaid determinations
About AFCA
Corporate information
Annual Review
Rules and guidelines
Codes of practice
Accessibility
Independence
Fairness
Accountability
Efficiency and effectiveness
Systemic issues
Publications
Submissions
Forms
Careers
Privacy policy
Website information
Contact us
1800 931 678
(free call)
1300 56 55 62
(Members)
Click here to increase the font size
+
Click here to decrease the font size
-
Make a complaint
Members
Search here
Click here to perform a search
Make a complaint
Members
Home
>
News and outreach
>
Current matters
Current matters
Sterling Group investors
(Updated February 2020)
Berndale Capital Securities Pty Ltd
(Updated February 2020)
Equitable Financial Solutions Pty Ltd
(Updated November 2019)
MyPlanner Australia Pty Ltd
(Updated November 2019)
KP International Group Australia Pty Ltd
(Updated November 2019)
UK travel firm Thomas Cook
(Updated September 2019)
Forex Financial Services Pty Ltd
(Updated August 2019)
Digital Rebl Pty Ltd and Media Rebl Pty Ltd
(Updated April 2019)
Forex Capital Trading Pty Ltd
(Updated June 2019)
AGM Markets Pty Ltd
(Updated March 2019)
Bestjet Travel Pty Ltd (Bestjet)
(Updated January 2019)
Viewble Media and The Shoppers Network
(Updated May 2019)
