In spring 2019, AFCA hosted forums for AFCA members in select metro and regional areas. These Roadshow member forums offered an opportunity for members outside the capital cities to learn more about how AFCA handles complaints and put questions to AFCA staff.

All Australian financial services licensees, Australian credit licensees, authorised credit representatives and superannuation trustees are required to be a member of AFCA.

Our members include banks, insurers, credit providers, financial advisers, debt collection agencies, superannuation trustees and many more. 

AFCA hosted member forums in:

Tasmania

  • Hobart - Monday 23 September 2019
  • Launceston - Wednesday 25 September 2019

Victoria

  • Traralgon - Monday, 14 October 2019
  • Geelong - Thursday, 17 October 2019
  • Bendigo - Monday, 21 October 2019
  • Albury-Wodonga - Wednesday, 23 October 2019

Australian Capital Territory

  • Canberra - Friday 25 October 2019

New South Wales

  • Albury-Wodonga - Wednesday, 23 October 2019
  • Wollongong - Tuesday, 29 October 2019
  • Tamworth - Monday, 4 November 2019
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