The Australian Financial Complaints Authority (AFCA) is committed to sharing information about our work with the public and improving awareness about our service.
We publish a range of items, including:
We provide a full list of events and engagements on our events calendar.
An important objective for us is to provide an accessible service for everyone. We attend a range events across the country to raise awareness of AFCA with people who might need help with a financial complaint and who may not be aware there is an ombudsman in financial services.
View our upcoming outreach on our events calendar
Invite AFCA to your community event by sending an email to firstname.lastname@example.org or calling 1800 931 678 during business hours (AEDT).
We publish information for consumer advocates to assist them in dealing with AFCA, representing someone with a complaint, or referring complaints to us. These groups include: