Thank you again to all members who joined our Member Forum earlier this month. We were pleased to have almost 4,500 members join us over the two days. Recordings of all sessions are now available on our website.
If you attended the Member Forum, we invite you to share your feedback through this online form.
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Welcome to our live chat help service.
Please be advised we cannot provide you with financial or legal advice. However, we may be able to refer you to a community legal centre or financial counselling service if you need help.
Our live chat is operated by Genesys Cloud on behalf of AFCA. Any personal information provided in this chat will be captured by both organisations in accordance with their privacy policies, available at www.afca.org.au/privacy and www.genesys.com/company/legal/privacy-policy
We provide consumers and small businesses with fair, free and independent dispute resolution for financial complaints.