Thank you to those who attended the AFCA Member Forum on Thursday 11 and Friday 12 August. We hope you found the presentations helpful and engaging.
If you could not attend the forum sessions, or would like to watch them again, recordings of each product area, including our special accessibility and inclusion panel, are now available on the AFCA website.
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Welcome to our live chat help service.
Please be advised we cannot provide you with financial or legal advice. However, we may be able to refer you to a community legal centre or financial counselling service if you need help.
Our live chat is operated by Genesys Cloud on behalf of AFCA. Any personal information provided in this chat will be captured by both organisations in accordance with their privacy policies, available at www.afca.org.au/privacy and www.genesys.com/company/legal/privacy-policy
We provide consumers and small businesses with fair, free and independent dispute resolution for financial complaints.